A Books Specialist for Books & Flipster Digital Magazines supports the worldwide sales organization by facilitating the timely resolution of sales inquiries while working closely with Customers, Prospects, Product Management, Order Processing, and Customer Support. A successful Books Specialist must be flexible enough to adapt in adverse conditions.
Play a key role in ensuring the smooth operation of commercial activities, while collaborating with colleagues and partners around the world. Prepare quotes and provide support to account managers, participate in the renewal process of technical support contracts, and respond to customer requests. The Coordinator will also analyze customer requests to ensure compliance and efficient processing.
Turnitin is looking for a highly organized and proactive Sales Support Specialist to join our dynamic sales development team to ensure the efficiency and effectiveness of our sales operations by providing administrative, operational, and logistical support to our sales development team, enabling them to focus on prospecting and building pipeline for our sales organization.
You will help push deals across the finish line by quickly learning our industry and process, being the point person to keep the wheels of the group moving, and collaborating closely with Account Managers to make sure we have all required sales documents to complete a deal.